Privacy Policy
This is a courtesy translation for your convenience. Only the German version is legally binding.
Last updated: 11 July 2026
Protecting your personal data is particularly important to us. Processing is carried out exclusively in accordance with the statutory provisions (GDPR, BDSG, TMG/DDG).
1. Controller
Innovger GmbHEichenallee 1, 14822 Borkheide, Deutschland
Email: muck@balance-alligator.de · Phone: +49 162 6320896
2. Access data / server log files
When you visit the site, general information is recorded automatically (truncated IP address, browser type, operating system, referrer URL, time of access). This data does not allow any direct conclusions about your identity. Legal basis: Art. 6(1)(f) GDPR.
3. Cookies
Our website uses technically necessary cookies and optional cookies (analytics/marketing – only with your consent). Legal basis: Art. 6(1)(a) GDPR.
4. Orders & contract processing
Personal data (name, address, email) is processed to fulfil the contract and passed on to necessary service providers (payment and shipping providers). Legal basis: Art. 6(1)(b) GDPR.
5. Payment service providers
- Stripe: Stripe Payments Europe Ltd., Dublin, Ireland
- PayPal: PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg
- Klarna: Klarna Bank AB (publ), Stockholm, Sweden
The respective privacy policies of these providers apply. Legal basis: Art. 6(1)(b) GDPR.
6. Hosting
The website is operated on our own server (Hetzner Online GmbH, Germany). Processing takes place on the basis of a data processing agreement pursuant to Art. 28 GDPR. Legal basis: Art. 6(1)(f) GDPR.
7. Meta Pixel (Facebook/Instagram) & Conversions API
With your consent, we use the "Meta Pixel" and the "Conversions API" of Meta Platforms Ireland Ltd. (4 Grand Canal Square, Dublin, Ireland). We use them to measure the performance of our ads (e.g. page views, add-to-cart, purchases incl. order value) and, where applicable, to serve advertising (retargeting). The data transmitted includes visited pages/events as well as pseudonymised identifiers hashed with SHA-256 (e.g. email address), in some cases linked to your Facebook/Instagram account.
Data may be transferred to Meta Platforms, Inc. in the USA (Meta is certified under the EU-US Data Privacy Framework; access by public authorities cannot be fully ruled out). The legal basis is your consent (Art. 6(1)(a) GDPR, § 25 Abs. 1 TTDSG), which you can withdraw at any time with effect for the future via the cookie settings. More in Meta's privacy policy.
8. Google Analytics 4
With your consent, we use "Google Analytics 4" from Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) to statistically evaluate the use of our website (e.g. visited pages, time on site, traffic sources, purchases incl. order value). Google Analytics uses cookies and processes, among other things, truncated IP addresses and pseudonymous usage identifiers.
Data may be transferred to Google LLC in the USA (Google is certified under the EU-US Data Privacy Framework; access by public authorities cannot be fully ruled out). The legal basis is your consent (Art. 6(1)(a) GDPR, § 25 Abs. 1 TTDSG), which you can withdraw at any time with effect for the future via the cookie settings. Without consent, Google Analytics is not loaded. More in Google's privacy policy.
9. Your rights
- Access (Art. 15), rectification (Art. 16), erasure (Art. 17)
- Restriction of processing (Art. 18), data portability (Art. 20)
- Withdrawal of consent (Art. 7(3)), complaint to the supervisory authority
10. Data security
We use technical and organisational security measures to protect your data against manipulation, loss and unauthorised access.
11. Changes
We reserve the right to amend this privacy policy in order to meet current legal requirements.