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Privacy Policy

This is a courtesy translation for your convenience. Only the German version is legally binding.

Last updated: 28 July 2026

Protecting your personal data is particularly important to us. Processing is carried out exclusively in accordance with the statutory provisions (GDPR, BDSG, TMG/DDG).

1. Controller

Innovger GmbH
Eichenallee 1, 14822 Borkheide, Deutschland
Email: muck@balance-alligator.de · Phone: +49 162 6320896

2. Access data / server log files

When you visit the site, general information is recorded automatically (truncated IP address, browser type, operating system, referrer URL, time of access). This data does not allow any direct conclusions about your identity. Legal basis: Art. 6(1)(f) GDPR.

3. Cookies

Our website uses technically necessary cookies and optional cookies (analytics/marketing – only with your consent). Legal basis: Art. 6(1)(a) GDPR.

4. Orders & contract processing

Personal data (name, address, email) is processed to fulfil the contract and passed on to necessary service providers (payment and shipping providers). Legal basis: Art. 6(1)(b) GDPR.

5. Email marketing to existing customers

If you have placed an order with us, we use your email address to occasionally inform you about our own similar products. The legal basis is our legitimate interest in direct marketing (Art. 6(1)(f) GDPR in conjunction with Section 7(3) UWG, the German Act Against Unfair Competition). These emails are sent from our own server; your address is not passed on to third parties for this purpose.

You may object to this use at any time (Art. 21(2) GDPR), at no cost beyond the basic transmission rates. The easiest way is the unsubscribe link at the end of every such email, or an informal message to muck@balance-alligator.de. Once you object, your address is blocked for advertising and will no longer be contacted.

6. Payment service providers

  • Stripe: Stripe Payments Europe Ltd., Dublin, Ireland
  • PayPal: PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg
  • Klarna: Klarna Bank AB (publ), Stockholm, Sweden

The respective privacy policies of these providers apply. Legal basis: Art. 6(1)(b) GDPR.

7. Hosting

The website is operated on our own server (Hetzner Online GmbH, Germany). Processing takes place on the basis of a data processing agreement pursuant to Art. 28 GDPR. Legal basis: Art. 6(1)(f) GDPR.

8. Meta Pixel (Facebook/Instagram) & Conversions API

With your consent, we use the "Meta Pixel" and the "Conversions API" of Meta Platforms Ireland Ltd. (4 Grand Canal Square, Dublin, Ireland). We use them to measure the performance of our ads (e.g. page views, add-to-cart, purchases incl. order value) and, where applicable, to serve advertising (retargeting). The data transmitted includes visited pages/events as well as pseudonymised identifiers hashed with SHA-256 (e.g. email address), in some cases linked to your Facebook/Instagram account.

Data may be transferred to Meta Platforms, Inc. in the USA (Meta is certified under the EU-US Data Privacy Framework; access by public authorities cannot be fully ruled out). The legal basis is your consent (Art. 6(1)(a) GDPR, § 25 Abs. 1 TTDSG), which you can withdraw at any time with effect for the future via the cookie settings. More in Meta's privacy policy.

9. Google Analytics 4

With your consent, we use "Google Analytics 4" from Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) to statistically evaluate the use of our website (e.g. visited pages, time on site, traffic sources, purchases incl. order value). Google Analytics uses cookies and processes, among other things, truncated IP addresses and pseudonymous usage identifiers.

Data may be transferred to Google LLC in the USA (Google is certified under the EU-US Data Privacy Framework; access by public authorities cannot be fully ruled out). The legal basis is your consent (Art. 6(1)(a) GDPR, § 25 Abs. 1 TTDSG), which you can withdraw at any time with effect for the future via the cookie settings. Without consent, Google Analytics is not loaded. More in Google's privacy policy.

10. Your rights

  • Access (Art. 15), rectification (Art. 16), erasure (Art. 17)
  • Restriction of processing (Art. 18), data portability (Art. 20)
  • Objection to processing (Art. 21), in particular to direct marketing
  • Withdrawal of consent (Art. 7(3)), complaint to the supervisory authority

11. Data security

We use technical and organisational security measures to protect your data against manipulation, loss and unauthorised access.

12. Changes

We reserve the right to amend this privacy policy in order to meet current legal requirements.